At Olubrooklyn Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website. By accessing or using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information:

When you create an account or place an order on our website, we may collect personal information such as your name, email address, phone number, and shipping address. This information is necessary for order processing, delivery, and customer support.

1.2 Payment Information:

To facilitate secure transactions, we may collect payment information, including credit card details or other payment method details. However, we do not store or retain your payment information. All payment transactions are processed through secure third-party payment gateways.

1.3 Usage Information:

We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns. This information helps us improve our website’s functionality, analyze trends, and enhance your user experience.

  1. How We Use Your Information

2.1 Order Processing and Delivery:

We use the personal information you provide to process your orders, arrange for shipping, and provide customer support related to your purchases.

2.2 Communication:

We may use your contact information to communicate with you regarding your orders, respond to your inquiries, and provide updates about our products, services, and promotions. You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.

2.3 Improving Our Services:

We may use usage information to analyze trends, track user preferences, and improve the functionality and performance of our website. This helps us enhance your browsing experience and tailor our offerings to better meet your needs.

  1. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, order fulfillment, and website analytics. These service providers have access to the personal information necessary to perform their functions but are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights and Choices

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

  1. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us

If you have any questions, comments, or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at [email address] or 22 Unity Estate Owode-Onirin Lagos.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Last updated: August 23, 2023