Prawn

DELIVERY AREAS -

Due to our skeletal operations until normalcy returns after #COVID19, our delivery is restricted to specific areas in Nigeria.

Delivery price will be discussed according to the quantity/weight of items ordered. This can also be seen from the order page

Office Hours are 8a.m. - 5p.m., Monday - Saturday. Federal and State Public Holidays are observed.

Pickup is available in our office in Owode-Onirin, Lagos as an option for an agreed time.

Delivery Procedure –

(Time and Location of delivery will be agreed upon by sending the shopping list and confirmation by Phone or Email).

Delivery starts from 7 am mostly on Saturdays.

• Customers should ensure there is a competent receiver at the point of delivery to inspect and confirm quality of items supplied
• Customers are advised to inspect all shopping items supplied before discharging the delivery personnel and the delivery slip duly signed.
• Unsatisfactory perishable items should be returned immediately at point of delivery for either replacement or refund
• Items ordered in error, paid for and delivered in good condition cannot be returned. Please go through your invoice before payment and notify us before delivery to avoid this mistake.
  
• Unsatisfactory non-perishable items should be reported not later than 2 days after delivery for either replacement or money refund and items return in full.
• The delivery personnel is scheduled to be at all delivery points for a maximum time of 10mins in order to meet up with other commitments. Please have this in mind and discharge them as soon as possible. 
• Residential Estates with gate fees attracts additional charges and please ensure security personnel at the main gate are notified of our delivery for ease of entry.